We use the ‘WONDER’ theme, highly recommend, zero issues, zero downtime and our recent upgrade to v2.2.1 was a super slick and trouble free experience. Where ‘NETHYPE’ excel is in their level of customer support - super fast, detailed and easy to consume. This is clearly an organisation that cares as much about customer experience as the quality of its products ⭐️⭐️⭐️⭐️⭐️
While the theme is not bad by itself it has too many inconsistesies and flaws all across the board. Especially when it comes to setting up the website the way you want. For example I can make titles of products uppercase in Featured collection section, but in the same looking section on Product page this option is not there.
You’re likely referring to Shopify sections that show part of Theme settings inside the section panel. This is controlled by Shopify and outside our control, we can’t choose what appears there. All settings are available globally in Theme settings. Please contact us at support@nethype.co, we’ll gladly help!
The CSS and JavaScript files have already been minified, and all unused applications and their associated code have been removed. However, there has been no noticeable improvement in the website’s performance with this theme.now you can email us ,it wont get bounced
Glad communication is working again 🙂 Previously our emails to skshafeen2022@gmail.com were bouncing. Minification alone won’t help here. We’ve already completed a full audit and shared detailed findings in email message. The issues come from customizations and scripts, not the theme itself. We’re happy to guide you through the fixes.
theme has a lot of js errors doesnot load the page properly in ads
We immediately began investigating your case with high priority. We’ve identified a JavaScript error caused by custom implementations in your store. The theme has been modified, including custom scripts in theme.liquid, which is impacting its behavior. We are fully committed to resolving this, please reach out :)
Amazing theme but most importantly amazing support. Really recommended to anyone looking for a modern and dynamic website!
They fixed the problem and apologized for overlooking my order. These things happen. Great service.!
Support are great, very quick with response time! Thanks again Edyta
The theme is great, but what mattered even more to us was being able to customize new features with help from the team behind Wonder theme. We are really happy.
I would like to sincerely thank the Wonder Theme support team for their excellent assistance.Despite my urgency and impatience during the issue, the team remained extremely professional and patient throughout the entire process. The problem with the variant selection in my store was identified and fixed very quickly, well within 24 hours.A special thank you goes to Edyta, who handled the case 🚀🚀
We Absolutely love this theme and the support is second to none. We kindly asked for a custom option that was not available within the theme and WOW they actually fulfilled our needs. The best out there 100%. Do not hesitate to purchase their theme 👌🏼