I purchased Wonder theme for my candle store and am having it built by Martyna, Tomasz their team at NETHYPE. I love the layout, the navigational ease, the amount of picture and video content the overall LOOK! Equally, I have loved the process of building my website with Martyna and Tomasz - their design knowledge, guidance and COMMUNICATION have been OUTSTANDING!!!
I’ve been working on developing and customizing my Shopify store, and their support has been a huge part of the process. Every time I needed adjustments or had questions, their team responded quickly and with real solutions, not just generic replies. The platform itself is excellent, very flexible, with a wide range of built-in features and plenty of room to customize and expand based on your nee
I have really enjoyed customizing the Wonder theme. As I am not a coding expert, I ran into a few challenges, but the Nethype support team has been excellent in troubleshooting and guiding me through the process. I highly recommend using their theme, not only for its functionality but for the highly responsive support they provide when needed.
We use the ‘WONDER’ theme, highly recommend, zero issues, zero downtime and our recent upgrade to v2.2.1 was a super slick and trouble free experience. Where ‘NETHYPE’ excel is in their level of customer support - super fast, detailed and easy to consume. This is clearly an organisation that cares as much about customer experience as the quality of its products ⭐️⭐️⭐️⭐️⭐️
While the theme is not bad by itself it has too many inconsistesies and flaws all across the board. Especially when it comes to setting up the website the way you want. For example I can make titles of products uppercase in Featured collection section, but in the same looking section on Product page this option is not there.
You’re likely referring to Shopify sections that show part of Theme settings inside the section panel. This is controlled by Shopify and outside our control, we can’t choose what appears there. All settings are available globally in Theme settings. Please contact us at support@nethype.co, we’ll gladly help!
The CSS and JavaScript files have already been minified, and all unused applications and their associated code have been removed. However, there has been no noticeable improvement in the website’s performance with this theme.now you can email us ,it wont get bounced
Glad communication is working again 🙂 Previously our emails to skshafeen2022@gmail.com were bouncing. Minification alone won’t help here. We’ve already completed a full audit and shared detailed findings in email message. The issues come from customizations and scripts, not the theme itself. We’re happy to guide you through the fixes.
theme has a lot of js errors doesnot load the page properly in ads
We immediately began investigating your case with high priority. We’ve identified a JavaScript error caused by custom implementations in your store. The theme has been modified, including custom scripts in theme.liquid, which is impacting its behavior. We are fully committed to resolving this, please reach out :)
Amazing theme but most importantly amazing support. Really recommended to anyone looking for a modern and dynamic website!
They fixed the problem and apologized for overlooking my order. These things happen. Great service.!
Support are great, very quick with response time! Thanks again Edyta