Xtra

Theme is great since we switched to it two years ago. Easy to use, upgrades to new versions have also been easy. If I have any questions or need help, support is prompt - and they understand what I'm asking about and provide me with clear, easy to follow instructions to resolve the issue.

The theme fell far below my expectations. Compared to free Shopify themes, it offers almost no added value. There are serious responsiveness and lag issues, especially with the menus. The overall user experience is quite poor. Unfortunately, it’s one of the worst Shopify themes I’ve ever seen.

Customer support responds very quickly!

We purchased the Xtra theme with high expectations and really liked it at first. However, everything changed after buying it. You can’t properly edit or add code — nothing works as it should. We tried contacting support, but they never responded to our emails. On top of that, many tools and apps don’t work properly with this theme. Definitely do not buy this theme.

Great functions, easy to use and great suport team

Excellent!!! Thanks for solving our issues!

Good theme, great help for me, and good service.

I will say I am very pleased with the customer service and quick help. I wasn't given something to try myself, instead Jalal took the reigns. When things were still a little wonky, I was able to send over screenshots and the issue was resolved. I am extremely happy with the service and help! Thank you Jalal!

Support helped, when a problem accured.

Great support from S.Y.K., especially Jalal! He is very responsive, helpful, and quick to solve any issues. The theme template is also excellent: clean, professional, and easy to customise. ⭐⭐⭐⭐⭐