Precious Hollows
We originally weren’t satisfied with the theme and felt the support was slow and not very helpful. But to their credit, the team reached out to us directly, handled everything professionally, and corrected the situation in a timely and respectful way. They showed they’re genuinely willing to help with any and all problems, and we appreciate how seriously they took our concerns. Right updates #1.
Resposta do designer
Thank you for your feedback. We’re sorry this experience hasn’t met expectations. We’re already assisting you through your open ticket and will address all your questions and requests with care and clarity. Please be assured you will receive our full support to ensure everything is configured properly for your store.
