I need my store to operate in another language, and I expected this theme to support languages other than English, as multilingual is a basic feature for Shopify stores. Because of this limitation, I can't use the theme for my business. I contacted support to request a refund, but they refused to cancel my purchase even though the theme doesn't meet my needs. Absolutely terrible!
This was one of almost 10 demo themes I downloaded. Ended up opting for the zenith theme because of not only how well it's designed but the customer support has also been quick and effective. I have a big catalog of products and this theme has been perfect for that.
We're a print on demand shop and this theme was exactly what we were looking for. It's got every feature we needed and given us more options than we were initially looking for. Customer service has been quick to reply and very helpful whenever we've had questions. It's been great in any possible way.
Great support from the Ashstone Studios team. We had a complex iOS issue with large product media galleries, and they took it seriously, replicated it, investigated the cause, and provided a targeted fix. Clear communication, responsive support, and a proper resolution for our live store. Thank you!
I created an app called Artify and it needed a theme. I began looking and saw there was a theme called Artify and it fitted the brand seamlessly - I recommend any of these themes to anyone wanting some that works and is well supported.
We are very happy with the Zenith Shopify theme and especially their support team. They helped us customize the theme exactly as per our requirements with immediate responses and quick solutions. The team is professional, supportive, and efficient throughout the process. Highly recommended for anyone looking for a flexible theme with excellent customer support.
Really nice theme and a super helpful team :)
After a lot of research and trying out different themes I chose to make a start with Zenith. The clean look + good overview were the reason I went for it. After changing the theme to my likings with the theme builder I bought it. I had a few adjustments that I needed help with and the support theme has been a great help with that and they even added one of the adjustments into theme, so 10/10!!!
Their support team is the best!! They are really helpful and kind
Not only is the Zenith Theme Beautiful and works flawlessly. But the technical team service is second to none. I am not the most technical person, and have previously had terrible service with other theme providers. But wow what service i have recieved so far. I can't wait to see what the future holds and the updates that may come.