The worst support, the theme has an error, it does not cross the sizes is out of stock, i send message to support and only responded i need to pay a programmer to resolve the error. I sent videos of how it should work and even then it only limits itself to saying to pay a programmer to solve the problem. Do not buy it if you need the sizes to appear crossed out when you have two or more colors.
Opticvision5 dagar sedan
As a wholesale ONLY shopify store, it was critical to find the best 2.0 theme that would give us scalability options so we don't have to change themes again or use apps! Boost theme has been a godsend. For us I will say its perfect. Yes, we had to code some unique adjustments because we are wholesale only, but we couldnt be happier with the flexibility and scalability of Boost. Thank you!
Words From YouAug 28, 2023
This theme is very easy to work with and has a ton of customization features. It uses blocks which have a large variety of them to choose from. I like the ability to create a lot of different looks for your store depending on sites needs. I contacted support on how to do something and received a response in less than 24 hours. www.wordsfromyou.com check it out!
Svar från Clean CanvasMar 06, 2023
Hi Word From You! It means a lot to know that merchants like you are helping to supercharge their stores with our dedicated and premium themes. We have been building themes for Shopify since 2010 and all our themes are packed full of experience and expertise that won't be found anywhere else. Wishing you every success, all the Clean Canvas team!!
PlanToys USAJul 10, 2023
The theme is cute. But if changes are needed, they have us hire an expert. Recent updates have caused issues across all our stores. We found a problem and reported for help immediately, but the response was delayed. This could discourage customers from purchasing. Every minute is crucial to our business. We hope to receive faster assistance in the future and will update our review again.
Svar från Clean CanvasJul 20, 2023
Hi PlanToys, our support team did reach out to you within 24hrs of your ticket and have identified that the issue was with some custom elements that were added to your store and are not part of the theme. We have sent you out a few tickets to give you guidance on the issue but have not heard back from you. Please let us know you have received! Many thanks, from all the Clean Canvas team.
The worst support, the theme has an error, it does not cross the sizes is out of stock, i send message to support and only responded i need to pay a programmer to resolve the error. I sent videos of how it should work and even then it only limits itself to saying to pay a programmer to solve the problem. Do not buy it if you need the sizes to appear crossed out when you have two or more colors.
Opticvision5 dagar sedan
As a wholesale ONLY shopify store, it was critical to find the best 2.0 theme that would give us scalability options so we don't have to change themes again or use apps! Boost theme has been a godsend. For us I will say its perfect. Yes, we had to code some unique adjustments because we are wholesale only, but we couldnt be happier with the flexibility and scalability of Boost. Thank you!
Words From YouAug 28, 2023
This theme is very easy to work with and has a ton of customization features. It uses blocks which have a large variety of them to choose from. I like the ability to create a lot of different looks for your store depending on sites needs. I contacted support on how to do something and received a response in less than 24 hours. www.wordsfromyou.com check it out!
Svar från Clean CanvasMar 06, 2023
Hi Word From You! It means a lot to know that merchants like you are helping to supercharge their stores with our dedicated and premium themes. We have been building themes for Shopify since 2010 and all our themes are packed full of experience and expertise that won't be found anywhere else. Wishing you every success, all the Clean Canvas team!!
PlanToys USAJul 10, 2023
The theme is cute. But if changes are needed, they have us hire an expert. Recent updates have caused issues across all our stores. We found a problem and reported for help immediately, but the response was delayed. This could discourage customers from purchasing. Every minute is crucial to our business. We hope to receive faster assistance in the future and will update our review again.
Svar från Clean CanvasJul 20, 2023
Hi PlanToys, our support team did reach out to you within 24hrs of your ticket and have identified that the issue was with some custom elements that were added to your store and are not part of the theme. We have sent you out a few tickets to give you guidance on the issue but have not heard back from you. Please let us know you have received! Many thanks, from all the Clean Canvas team.