23 reviews
I don't understand how a huge platform can have a theme that has so many bugs. For 3 or 4 days the theme doesn't work on mobile or tablet. It's an absurd. I lost so many customers and so much money because of it. We click on anything at the homepage on the mobile and nothing happens, just bugs. I already tried twice support to fix and still nothing. I'm so frustrated with Shopify.
Hi there! 👋 Please note that Shopify themes strive to support the 3 latest releases of main browsers. We regularly release bug fixes and enhancements to Express and are continuously improving our Support processes. Hopefully we were able to resolve these issues. Don't hesitate to reach out via help.shopify.com if these bugs persist, or if there's anything else.
Did a lot of work to move over to this theme and found that the featured product section and checkout flow doesn't work at all on mobile. None of my customers were able to purchase and this cost me a lot of lost sales. Support is not responsive and Shopify's ability to coordinate support is limited. Huge bust.
Hey there! Thank you for flagging these issues. It looks like this was since fixed. We regularly release bug fixes and enhancements to Express and are continuously improving our Support processes. ✨ PS: your shop is looking great! Good to see you're using our latest sections.
Good theme, but no menus madness.
Thank you for your feedback. We have since added support for menus in the header.
Will you be allowing multiple images for the products?
Yes, Express now supports multiple images per product.
This theme is supported by Shopify
Have a question about this theme?
23 reviews
I don't understand how a huge platform can have a theme that has so many bugs. For 3 or 4 days the theme doesn't work on mobile or tablet. It's an absurd. I lost so many customers and so much money because of it. We click on anything at the homepage on the mobile and nothing happens, just bugs. I already tried twice support to fix and still nothing. I'm so frustrated with Shopify.
Hi there! 👋 Please note that Shopify themes strive to support the 3 latest releases of main browsers. We regularly release bug fixes and enhancements to Express and are continuously improving our Support processes. Hopefully we were able to resolve these issues. Don't hesitate to reach out via help.shopify.com if these bugs persist, or if there's anything else.
Did a lot of work to move over to this theme and found that the featured product section and checkout flow doesn't work at all on mobile. None of my customers were able to purchase and this cost me a lot of lost sales. Support is not responsive and Shopify's ability to coordinate support is limited. Huge bust.
Hey there! Thank you for flagging these issues. It looks like this was since fixed. We regularly release bug fixes and enhancements to Express and are continuously improving our Support processes. ✨ PS: your shop is looking great! Good to see you're using our latest sections.
Good theme, but no menus madness.
Thank you for your feedback. We have since added support for menus in the header.
Will you be allowing multiple images for the products?
Yes, Express now supports multiple images per product.
This theme is supported by Shopify
Have a question about this theme?
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