Don't get a template from this company!
The template is fine, but it has bugs in it. The real problem starts when you try to reach-out to them. Costumer service been mocking me around for weeks, not responsive, doesn't want to help, keep asking me more and more questions, no trying to resolve the issues. At one point they actually suggesting I'll go for a private developer to fix their coding.
Respuesta de Eight Themes31 ago 2023
We're really sorry you're unhappy with your experience with us and apologise for any inconvenience caused by the delay in resolving your issue. We required further info to replicate this issue and investigate, and suggested a trusted partner for the custom work you enquired about as this is beyond the theme's default functionality. Please reach out if there are any outstanding issues.
EVERCLEAREPOXY31 jul 2023
For the price, I would pass on this theme had I explored more about it. It is quite tough to make this theme look good with the limited options it has. It has some nice features, but some things cannot be turned off and make the theme look awful such as the hover header that goes from transparent to a specified color. There is certainly better themes at lesser prices.
Respuesta de Eight Themes31 jul 2023
Thank you for taking the time to leave us a review, and we're sorry to hear that you've been disappointed with Fresh. We're continually working to update the theme based on insight from our merchants, so we appreciate your feedback to help us identify areas for improvement for all users. Please reach out if you'd like any assistance with the above issues, and we'd be happy to take a look for you!
KeyTok6 jun 2023
Bad support, the Header section has a hover bug! How can these code pass the Shopify Theme Store check? Watch this video to see for yourself:
https://share.cleanshot.com/XRbW0MyL
Respuesta de Eight Themes6 jun 2023
Hey KeyTok team, as we haven't been granted access to your store to resolve this issue directly ourselves, we have reached out with the CSS snippet to add into your store's theme file, which can be applied to fix the above bug. Please let us know if there is anything further we can assist with, and thanks for your patience!
I've used the Fresh theme for over a year and am very happy with how it works and the support I have received from the technical team.
Respuesta de Eight Themes10 nov 2023
Thank you so much for your review and continued support, Small Beer team! We're really happy to hear that you've been loving Fresh for your online store, and are pleased with the support you have received from the team. Your site looks awesome! Feel free to contact us again if you require any further support, and here's to your continued success with Fresh!
Bondi Bread Boards24 ago 2023
Don't get a template from this company!
The template is fine, but it has bugs in it. The real problem starts when you try to reach-out to them. Costumer service been mocking me around for weeks, not responsive, doesn't want to help, keep asking me more and more questions, no trying to resolve the issues. At one point they actually suggesting I'll go for a private developer to fix their coding.
Respuesta de Eight Themes31 ago 2023
We're really sorry you're unhappy with your experience with us and apologise for any inconvenience caused by the delay in resolving your issue. We required further info to replicate this issue and investigate, and suggested a trusted partner for the custom work you enquired about as this is beyond the theme's default functionality. Please reach out if there are any outstanding issues.
EVERCLEAREPOXY31 jul 2023
For the price, I would pass on this theme had I explored more about it. It is quite tough to make this theme look good with the limited options it has. It has some nice features, but some things cannot be turned off and make the theme look awful such as the hover header that goes from transparent to a specified color. There is certainly better themes at lesser prices.
Respuesta de Eight Themes31 jul 2023
Thank you for taking the time to leave us a review, and we're sorry to hear that you've been disappointed with Fresh. We're continually working to update the theme based on insight from our merchants, so we appreciate your feedback to help us identify areas for improvement for all users. Please reach out if you'd like any assistance with the above issues, and we'd be happy to take a look for you!
KeyTok6 jun 2023
Bad support, the Header section has a hover bug! How can these code pass the Shopify Theme Store check? Watch this video to see for yourself:
https://share.cleanshot.com/XRbW0MyL
Respuesta de Eight Themes6 jun 2023
Hey KeyTok team, as we haven't been granted access to your store to resolve this issue directly ourselves, we have reached out with the CSS snippet to add into your store's theme file, which can be applied to fix the above bug. Please let us know if there is anything further we can assist with, and thanks for your patience!
Crea con confianza: la promesa de la tienda de temas
Lo que incluyen todos los temas de la tienda de temas
Funciona con las últimas funciones de Shopify
Los temas en la tienda de temas de Shopify se mantienen actualizados y funcionan con el conjunto de funciones cada vez mayor de Shopify.
Velocidad probada y aprobada
Todos los temas de la tienda de temas cumplen con los estándares de rendimiento de Shopify, lo que asegura una experiencia de compra más rápida para tus compradores.
Prueba gratis ilimitada
Prueba el tema gratis con tus propios productos, colores de marca y personalizaciones. Un pago único de 350 $ si publicas el tema en tu tienda.
Fotos de alta resolución gratis
Las tiendas de demostración no están incluidas, pero puedes obtener imágenes gratis de Burst de Shopify.
Actualizaciones de temas gratis
Obtén las funciones y reparaciones más recientes de la tienda de temas. Puedes volver a descargar tu compra en cualquier momento.
Licencia sin vencimiento para una tienda
Tu pago te da derecho a usar el tema en una sola tienda y a conservarlo todo el tiempo como desees.