Loft

I was excited to use this theme. But this theme does not work! Products keeps saying "UNAVAILABLE " and we had no problem like this on our last theme. Shopify wouldn't help because it wasn't a Shopify theme. We reached out to the theme developer 5 times in 1 week with no reply or update from "Nick" from Trailblaze Media(owner of theme). HORRIBLE CUSTOMER SERVICE. NO RESPONSE. DO NOT PURCHASE THIS.

I am updating this review after recent HUGE disappointments with support. My site broke during Black Friday and would not allow customers to add certain items to their cart. It's now been broken for 3 days and only received one email from Nick telling me to update the theme. This theme worked great for a long time but it seems that recently they have stopped supporting it and their customers.

Great customer service, helped me a lot and always told me useful advice.

Love this theme! I was looking for a simple and easy to use theme to build our site that met our needs. I had few questions and some minor tweaks and Trailblaze Media had excellent customer support. They also have a great online tutorial and plenty of FAQ's that I could easily turn to when needed.