amrichdesigns
I was excited to use this theme. However, there have been constant issues with MLVeda app. The app works fine with Prestige theme. Currently, I don't see any prices on my website. Which is causing loss to my sales. The theme should work with MLVeda app also. Please fix this ASAP.
设计师回复
Hey amrichdesigns team, thanks for getting in touch. This sounds like something that the app's support team will be better-equipped to help with. But we can absolutely take a closer look and help you to decide on some next troubleshooting steps. Please connect with our support team over email if you haven't already. You can reach us at help@fluorescent.co.
Rustic Art
I have been using this theme since 2021 and I am happy with features and service. Keep up the great work.
设计师回复
Thank you! :)
moxiangwaiqiu
The theme is beautiful but it has huge performance issue(it takes average 14 seconds to load PDP), it is so bad if running e-commerce, tried to raise support ticket and NEVER got a response. Terrible. Have to fine-tune and debug by myself.
设计师回复
We're sorry to hear that you're experiencing performance issues. Lorenza itself is designed and optimized for performance out of the box, but there could be something else going on with your shop's specific setup. It sounds like you may not be getting our team's replies. Please contact us directly at help@fluorescent.co from another email address, so we can ensure that you're hearing back.
Ūla Stories
The theme is clean, easy to use, and perfect for beginners looking to set up their first website. What really stands out is the excellent support from the theme developers. They’re responsive and helpful, making the whole experience smooth and stress-free
