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This theme is designed and supported by Out of the Sandbox
Terms of Service
Create an animated depth effect as you scroll down the page.
Feature a multi-level drop-down menu to help customers easily navigate your store.
Promote your latest sale, promotion, or discount at the top of your store's home page.
Showcase brand imagery with high-resolution photography.
Tell your story by featuring multiple videos on your home page.
Customers can easily add to their cart without leaving their current page.
I've been using the Parallax theme with my store for a little over a year and I have been extremely impressed - both with the quality of the theme but also with the excellent and thoughtful aftercare I have received from OOTS. My requirements have been quite demanding and, yes, I have raised a couple of support tickets along the way. The response I've received has been brilliant EVERY TIME!
Great theme, great customer service
We paid for "Contact Priority Support". The theme had bugs. Parallax theme didn’t manage properly the Google reCAPTCHA integrated with Shopify. After insistaing a lot (waste of time and stress), the support agreed the bug was linked to Parallax theme, and they fixed the problem that I notified 7 days ago, so I change my review.
I've been using this theme for a couple years, overall I like the theme, it has a great look. My issue is with customer support. we have had a few glitches and sadly we get little to no support. Three emails and months later we are stuck with a header on our website we can't get rid of ...unacceptable. I was contacted after this review and the support was quick and very helpful.
Hello Ndulge N Life Team!
We're sorry for the delay here. Our team was not informed that you had approved our request for access. We've now been in touch and have helped to resolve the issue you were seeing with the Header.
Please let us know if there is anything else we can help with!
All the best,
Out of the Sandbox
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