Rabbit Touch
I’ve been using the Ultra theme for over a year, and it continues to improve with every update. The support team is extremely responsive and helpful. While I experienced a few minor issues early on, the team addressed them quickly, and everything has been running smoothly since.
Reply from designer
Thank you for your feedback Rabbit Touch's. We value our clients' business and are always ready to help. Updates are an integral part of our care for your business. Stay tuned for updates. Sincerely, the UTD team!
RB Matrix
Great theme with most features I need to customize. Excellent and responsive support to assist me with some changes I am unsure how to make (not familiar with Shopify code). Still in process of finishing the site but feel assured with quick and helpful support. Highly recommend!
Reply from designer
Thank you so much for your kind words! We’re delighted you’re enjoying the theme and happy our support team could help - we’re always here if you need anything.
SoarSky
Excellent after-sales service; they replied to emails quickly and provided very good solutions.
Reply from designer
Thank you for your kind feedback! We’re glad to hear our support team could assist you quickly and provide helpful solutions. We’re always here if you need anything!
Belts And Bows
This theme is a great way to showcase products. I experienced a few issues with the Default Collection page. I reached out to the tech team which helped me resolve the issue. Thank you for effectively communicating the resolution to me!
Reply from designer
Thank you for your feedback! We’re glad the theme is working well for your products, and we’re happy our team could help you resolve the issue quickly and clearly. We’re always here if you need anything else!
