ITOJU ARA
I do love this theme. Shopify works on updates/bugs regularly! One of the things I would ask is focus on the video features, particularly for the homepage. Not much customizations for vids to adapt to mobile and full screens. Looks odd on either or. Can’t have both. Multiple vids for full screens horizontally so you can watch multiple vids at once? Still a theme you should try if you’re eyeing!
Antwort vom Designer
Hi there! Thanks for the kind words and feedback! Video responsiveness across mobile and full-screen is something our developers are aware of. We always monitor merchant feedback to inform future updates and will make sure this gets noted. We appreciate you taking the time to share!
DARABARA
Very good theme, the modular direction is great. I noticed a rendering bug, not sure if it's been reported yet: occasionally, when using transparent .webp images in Safari (iOS/MacOS), the second product image bleeds through or overlaps the first image when 'Show second image on hover' or 'Show carousel' is enabled.
Antwort vom Designer
Thank you for your feedback and for highlighting this rendering issue. We haven’t been able to replicate this behavior in our testing, so we’d appreciate it if you could reach out to our Support team (https://bit.ly/2AWw5VA) with more details. This will help us troubleshoot further and investigate the problem on your store.
Divine Steps
Extremely professional website that we've been able to achieve a good conversion rate with
Antwort vom Designer
Thank you for your feedback. We're glad to hear you’ve achieved a strong conversion rate with Vessel and appreciate your positive comments about its professional quality.
Boody Club
somehow the performance of this theme got even worse
Antwort vom Designer
Hi, and thank you for your feedback. We haven’t observed performance issues with a clean installation of the theme. Such problems are often caused by apps or custom code. Please reach out to our Support team (https://bit.ly/2AWw5VA) for help troubleshooting your store’s performance.
