Do not hesitate to trust the team at Clean Canvas. They are reliable, available, and very professional. Their assistance was extremely helpful and their responsiveness is remarkable.
ตอบกลับจาก Clean Canvas Ltd6 วัน ที่แล้ว
Thanks Evo-Stars. It was an absolute pleasure to assist and wishing you every success with the all new, totally revamped CANOPY. This is a new era for this theme and we wish you every possible success!!
Forge Hardware Studio31 พ.ค. 2024
We've been using this theme for a couple of years and it worked fine but the last update has a lot of problems. A lot of the settings didn't carry over and I would need to redesign the shop to be able to just publish the update.
ตอบกลับจาก Clean Canvas Ltd13 วัน ที่แล้ว
Hi Forge Harware. We took the decision last year to rebuild the theme which unfortunately means its not possible to auto-update themes earlier than version 6. The auto-updater will still try and fail, which is what you're seeing.
Your store will need to be built using version 6, which has speed and SEO improvements, 12 new sections and countless improvements so we hope you'll find it worthwhile.
Krafters Cart28 พ.ค. 2024
The theme is really good and we have been using it now for last 3-4 month. The reason for this review is the technical support, it is just amazing. We had some issues with the filters on the website, Mitch from the support team was so prompt and guided us how to rectify and it was just spot on. Thank you so much!!!
Absolutely distraught by this latest update. My preset and customizations will be completely erased. I see that they expect us to spend the time to redesign because it will be "worthwhile" for the new features. I spent over $300 on this not even a year ago, and updating will undo hours of hard work. I can't stay on the previous version indefinitely. Completely unreasonable.
ตอบกลับจาก Clean Canvas Ltd6 วัน ที่แล้ว
As outlined in the changleog, this was a "once-off" major product rework not for auto-updating. It introduces a host of new features, functionalities, and an entirely new future-proofed code framework. Major updates can require some adjustments, but the benefits will far outweigh the temporary inconvenience. Our team is here to support you through this process! Reach out! Thanks.
EVO-STARS12 วัน ที่แล้ว
Do not hesitate to trust the team at Clean Canvas. They are reliable, available, and very professional. Their assistance was extremely helpful and their responsiveness is remarkable.
ตอบกลับจาก Clean Canvas Ltd6 วัน ที่แล้ว
Thanks Evo-Stars. It was an absolute pleasure to assist and wishing you every success with the all new, totally revamped CANOPY. This is a new era for this theme and we wish you every possible success!!
Forge Hardware Studio31 พ.ค. 2024
We've been using this theme for a couple of years and it worked fine but the last update has a lot of problems. A lot of the settings didn't carry over and I would need to redesign the shop to be able to just publish the update.
ตอบกลับจาก Clean Canvas Ltd13 วัน ที่แล้ว
Hi Forge Harware. We took the decision last year to rebuild the theme which unfortunately means its not possible to auto-update themes earlier than version 6. The auto-updater will still try and fail, which is what you're seeing.
Your store will need to be built using version 6, which has speed and SEO improvements, 12 new sections and countless improvements so we hope you'll find it worthwhile.
Krafters Cart28 พ.ค. 2024
The theme is really good and we have been using it now for last 3-4 month. The reason for this review is the technical support, it is just amazing. We had some issues with the filters on the website, Mitch from the support team was so prompt and guided us how to rectify and it was just spot on. Thank you so much!!!