658 reviews
I am hoping they will get the new version published soon to support theme 2.0. Otherwise, they are great
We're terribly sorry for the delay in getting back with you! Our team is located in Central time zone (Texas), and we typically get back with everyone in an hour or two during Monday to Friday 9am-5pm. Since your email came in over the weekend we sent you replies as soon as we were back in the office. You should have the answers you need, and feel to reach out for more questions!
Fantastic customer service! I usually reach out to Jonathan and he gets back to me quickly. Always super helpful and really seeks to understand what I'm wanting for my site. Highly recommend.
Wrote to the Theme Help and got support from the Founder - so incredibly helpful! I had a formatting code glitch in my product descriptions, and Jonathan recorded a screen share video of how to fix the issue. Went above and beyond to show me how to fix it! (i avoided hiring a web developer - and learnt a bit of *coding* in the process!!) Fabulous support, thanks so much.
Great support, I had an issue where the microdata of our site was not matching what was being sent to Google Shop and Jonathan helped get it resolved within the same day (in under an hour), making edits to our theme to save us a Google Merchant Center suspension. I greatly appreciate his help, and could not recommend this theme more, for this reason.
This theme is supported by Style Hatch, Inc
Have a question about this theme?
658 reviews
I am hoping they will get the new version published soon to support theme 2.0. Otherwise, they are great
We're terribly sorry for the delay in getting back with you! Our team is located in Central time zone (Texas), and we typically get back with everyone in an hour or two during Monday to Friday 9am-5pm. Since your email came in over the weekend we sent you replies as soon as we were back in the office. You should have the answers you need, and feel to reach out for more questions!
Fantastic customer service! I usually reach out to Jonathan and he gets back to me quickly. Always super helpful and really seeks to understand what I'm wanting for my site. Highly recommend.
Wrote to the Theme Help and got support from the Founder - so incredibly helpful! I had a formatting code glitch in my product descriptions, and Jonathan recorded a screen share video of how to fix the issue. Went above and beyond to show me how to fix it! (i avoided hiring a web developer - and learnt a bit of *coding* in the process!!) Fabulous support, thanks so much.
Great support, I had an issue where the microdata of our site was not matching what was being sent to Google Shop and Jonathan helped get it resolved within the same day (in under an hour), making edits to our theme to save us a Google Merchant Center suspension. I greatly appreciate his help, and could not recommend this theme more, for this reason.
This theme is supported by Style Hatch, Inc
Have a question about this theme?
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