I'm a novice with Shopify stores and Themes. When I came across what I thought was a flaw in the Impulse 9.0.0 theme, I reached out to Archetype Themes Support. They promptly worked with me to understand the issue. After analysis, it was quickly determined that I wasn’t configuring certain things correctly. Archetype Themes Support is outstanding. I would strongly recommend Archetype Themes.

good and fast customer support!

After an update, my site broke . colors ,fonts and; layout. Support applied a partial fix but confirmed issues remain as bugs w/no timeline advised staying on an older version. Months later, newer versions sit behind a paywall. This left me w/unresolved issues and no clear upgrade options. Archetype theme still broke. A premium I had for 3 mos. Should offer better continuity and; support. Useless

Impulse has the right balance of features and ease of use, and is actively under improvement by the developers. The v9 navigation, as one example, is a remarkable improvement, which our site got essentially for free.