Customer service is great. Thank goodness for them. Love this Theme! Been using it for 5 years! :)

While the Theme is very flexible there are some things that would make it even better. To list 2, the ability to get rid of space between sections. I you want it great but if you wish to reduce scrolling it would be nice. The product page seems to be two columns. It would be nice to access the area under the image separately. As with lengthy descriptions or bundle add-ons.

Responsive theme is great! Documentation is great, support is quick, and the best part... the videos! I have professional background as a Technical Writer so I'm always looking at docs/videos. Their videos are helpful, well organized, and always include useful info. Well done! When I've had other questions, Support has been so helpful - and quick. Thank you!

Very good theme. Easy. Professional. As with all "out of the box" themes (be they from Out of the Sandbox or elsewhere), a basic knowledge of CSS, HTML, etc. will help you understand working with any theme. Out of the Sandbox appears to have really good and quick responsiveness when needed. I am glad we chose them.