XZ care
Folks - on the PRODUCT page. I need the actual BUY ME part to be above the pictures and shit on MOBILE. I've tried all the settings. Today I had an actual customer tell me - in person - that they almost didn't buy because they had to scroll down. COME ON, we know mobile purchase must be zero delay. The instructions are useless. Please advise or CORRECT.
Reply from designer
Hi, thank you for your feedback and for sharing your customer’s experience. Currently, there isn’t an option to reposition the Add to Cart button above images on mobile. We’ve shared your suggestion with our developers. For a more immediate solution, you may want to work with a Shopify Partner (https://bit.ly/4kMzho1) to create a custom template.
Wuff und Wolle
This is okay, but there is a big problem. The resolution of the photos on the PDP is low. Compare this side by side with the theme Horizon or Savor. There the images are simply sharper. Right now there is no reason to use this theme instead of the other ones.
Reply from designer
Thank you for your feedback. In our testing, we haven’t seen differences in image clarity between Rise and Horizon. If you’re seeing lower resolution images, our Support team (https://bit.ly/2AWw5VA) can help investigate any possible issues or custom code in your shop that might be affecting image quality.
Naïvia
HI Ad! Thanks for your service. Would you please add a personalization blocks to insert images and fonts, and choose colors? I think if you had this feature, this theme would be absolutely fantastic.
Reply from designer
Hello, and thank you for your feedback. The theme includes blocks to add images and a range of colour options. For fonts, if those built into the theme aren’t suitable, you may consider using an font app or hire a developer to add different fonts. If you have questions or suggestions on these features, please reach out to our Support team (https://bit.ly/2AWw5VA).
Ardeno
Hola. Necesito ayuda con algunos ajustes con los codigos CSS de la pagina del producto. O sea esta con problemas de cada parrafo con tamaños de letras diferentes. Quien me puede ayudar con este ajuste?
Reply from designer
Hola y gracias por tus comentarios. Si necesitas ayuda con ajustes de CSS o problemas con el tamaño de fuente en la página de tu producto, contacta con nuestro equipo de soporte. Ellos te orientarán o te pondrán en contacto con el equipo adecuado para obtener más ayuda.
