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Chủ đề này do Maestrooo thiết kế và hỗ trợ
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86% tích cực
Good theme. But no customer help
We're glad to hear you're enjoying the theme. I checked our support tool and the last time you reached us was on November 2020. We replied to your question but never hear back from you since then, so we feel this review to be a bit unfair :(. We are always happy to help, so please make sure to use our contact form if you have any questions.
We like the overall theme, see here: https://www.butterbemine.com
However, the blog we are having big issues with, we moved over from another theme, but we have been with Shopify for almost 8-years and have used diff themes and have never had such bad blog issues. See here: https://www.butterbemine.com/blogs/wedding-cakes/12535745-sunflower-yellow-wedding-themes
We're glad to hear you like the theme! We can see that you have reached us about the blog issue, and we immediately helped you to solve the issue, but we did not receive any further reply from you. If you still have any issue, do not hesitate to reply to the message we have sent and we will be happy to have a further look at your issue.
Theme is not able to make it look near as nice as the sample stores which I'm sure had custom editing on the code. reached out to inquire about seeing if we could exchange it for another theme of their design and was not just told no but they did not even bother to ask why we were unhappy or offer anything to do to help. Its a clunky design and things like the drop down arrow for login/sign gone
We are sorry to hear the theme did not match your expectations. All our demo stores are made with the built-in features exclusively (no custom code at all). Real life store may be customized versions of the theme.
As themes can be tried for free for an unlimited period of time we always encourage people to try the theme before committing to it to make sure it matches your needs :).
Michael and the team at Maestroo have been excellent to work with answering questions quickly and supporting minor adjustments to the theme. Being new to Shopify I researched themes that would match our requirements and could not be happier with Warehouse and the flexibility and professional manner it has been developed. We even used their recommended partner Enhancify for a small custom needs.
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