Plukkers.com
Love it and support is quick and helpful!
Reply from designer
Hi Plukkers! Thanks for the wonderful feedback and always happy to assist. Our support team are experts in both our themes and the Shopify platform [all ex-Shopify employees!]. Wishing you a wonderful holiday season and every success from all the Clean Canvas team!
Ficks Music
Amazing customer support. Asked for two specific versions of the Enterprise theme, and they provided them in a matter of hours.
Reply from designer
Hi Ficks Music - Thanks for the fantastic review and delighted to have helped with you query. As ex-Shopify employees, our support team are unrivalled in the level of support we can offer here at Clean Canvas. Wishing you a wonderful holiday season and every success from all the Clean Canvas team!
Okotoks HC Pharmacy
I would like to extend my sincere appreciation to the Clean Canvas team for their exceptional support. They responded to my inquiry very quickly and treated a complicated issue with genuine care rather than dismissing it. Mitch, in particular, went above and beyond, he took the time to thoroughly review my situation and created a detailed video explaining each step with clarity and patience.
Reply from designer
Hi Okotoks HC Pharmacy - We really appreciate you taking the time to leave a review. We pride ourselves on not only being the gold standard in theme development, but also offering a truly expert level of support. Wishing you a wonderful holiday season and every success from all the Clean Canvas team!
Babyjoy
The results on the search page cannot be opened. When clicking ‘Choose Option’, it keeps loading and never opens
Reply from designer
Hi Babyjoy - we wish you had reached out to us through our support rather than leave this review, as we can see that this issue is NOT related to the theme but rather to custom code editing on your store. We have requested a collaborate access to help you identify it in more detail and would be happy to assist upon removal of this review. Many thanks.
