Steelmates
What differenciate a good theme from bad ones, is the after sales support. We always get prompt response when asked a question. Keep up the good work.
Réponse du concepteur
Thank you for your review. Great to hear that you've had a good experience with our support crew. We'll be sure to pass your feedback on to them. All the best.
Toner Koning
Great theme, very happy with the way it looks and works. Also great support when I need help. :)
Réponse du concepteur
Many thanks for taking the time to leave us such a great review! It is fantastic to hear that you are enjoying your theme and that you've been able to get help from our support crew when you need it. All the best for the future.
Tienda fluitek
Great theme with a clean design, plenty of customization options, and several really useful modules that make it easy to adapt the store to your needs. The developer’s support is also outstanding! Always with an excellent attitude and genuinely willing to help. Overall, a great theme with excellent features and even better support. From a Chilean Store, definitely recommended!
Réponse du concepteur
What a fantastic review, thank you so much! It’s brilliant to hear that you’re enjoying the design, flexibility and features of Ignite, and even better to hear such kind words about our support. We put a huge amount of care into both the theme itself and the support that goes with it, so feedback like this genuinely means a lot to the whole team. All the best!
La Tradición
Really happy with the theme and the support! We had an issue that turned out to be a bug caused by a Shopify app, not by the theme itself. Andy helped us understand the problem and provided a very clear explanation that we could easily pass on to the app developers, which allowed us to get everything working perfectly again, and very quickly. Great support and a highly recommended theme!
Réponse du concepteur
Thanks so much for taking the time to leave us a review and for your recommendation! I’m glad Andy was able to help identify the Shopify issue and point you in the right direction. All the best with your store!
