I encountered numerous issues while configuring the theme and sent an email to ask for help. However, it has been three days since I sent that email, and I haven't received reply! I paid $400 for this theme, and I certainly didn't expect to end up with a product that lacks after-sales support! If you see comment, please contact me ASAP and check my email. Email ends with "gameperipherals"

The theme itself is great and has a lot of potential. However, the documentation website is a major frustration. It constantly freezes, loads very slowly, or becomes unusable, making it extremely difficult to find the information you need. I honestly don’t understand why this issue hasn’t been addressed, as it significantly affects the overall user experience. Improving the documentation site woul

Running our shop on Impact for three years now and have customised it heavily. A theme is only as good as its support, and that is where Impact stands out: Karla has always helped us quickly and with concrete answers. One wish: manual control over heading tags (H1, H2 and so on) for cleaner SEO structure. Aside from that, a flexible, reliable theme we recommend.

We’ve had a great experience with the theme so far! very modern, flexible, and well thought out. The support has also been excellent. Karla especially was incredibly friendly, fast, and helpful with every question we had. Really appreciate the great support and can definitely recommend both the theme and the team behind it :)