Blockhouse Games
After week building page on trial version and finishing it i bought theme. Mine disbelief after publishing page, all costumer shopping routes were disappeared. Inventory count, checkout and add to basket buttons disappeared. Support is slow and unhelpful.
Reply from designer
We're sorry to hear you're having an issue. After checking your ticket, it is surely unrelated to the theme here (but probably to an app/custom code). We've sent an invite to access your store at support, but we're currently waiting for your reply so that our team can investigate your problem.
My Store
I run 3 sites using Warehouse and deeply regret the choice. No built-in testimonials, no trust icons(extremely basic with little flex), no gallery or UGC blocks. You need to code everything or rely on apps — disappointing for a $500+ AUD theme. Layout is too rigid and lacks flexibility. Unless you're a dev, this theme slows growth. Not recommended unless major updates are made.
Reply from designer
We're sorry to hear you're having a bad experience here. Unfortunately, we've been unable to find any tickets from you (your store being called "My Store" we could not find any tickets). Could you please reach our support or give us your ticket number so we can try to help you here?
Alternative Armies
Warehouse is an excellent theme and the customer team was very responsive and corrected our issues and answered our questions professionally.
OuistiPrix
Many bugs, lack of speed, complicated to use. Not recommended at all.
Reply from designer
You are using a several years old version of the theme, you should consider upgrading at some point. Additionally, we could not find any support request from you, which did not leave us the chance to help you. Please reach our support if you need assistance.
