The theme is good, and I purchased it because they were offering free design as part of a year-end campaign. However, I haven't been able to reach anyone yet, even though I've tried four times.

Theme and support is perfect, very fast and realy helps to find a solution for every problem, also the instrcutions for every sections are very helpful

这个模板非常好用，包括首页的一键添加至购物车，产品卡片多种视图，促销模块等，有非常丰富的选择。但是最让我感到满意和惊喜的是，Omni团队的售后服务，他们总是能够及时又耐心和清楚专业地解答我的问题：问题模糊时，他们会一步一步帮我拆解问题，分析步骤；问题较复杂时，我们会通过图片演示来分析需求，还会给我具体的user guides进行指导；当我遇到的问题很多且在非工作日时，他们上班后还会逐一解决我之前遗留下的问题，即便我自己已经解决了他们也会询问我一遍。特别开心能和Omni团队合作，尤其是Melanie对我帮助很多，非常感谢你们团队！爱你们，祝一切顺利！PS. post in Chinese so that the word count won't limit me haha~

Have many functions and the after-sale customer service is so great！Loveeeeeeeeeeee~