Cocoa LaBear
We’ve used the Flow theme for over 3 years. Early on there was a learning curve and slower support, but the team has made major improvements. Today it’s easy to use, stable, and beautifully designed. Dale is excellent and brings technical skill, patience, and genuine kindness. The team appears based in South Africa, so replies may arrive overnight for U.S. users. Highly recommend.
Reply from designer
Thank you so much for this thoughtful and detailed review! We’re grateful to have you with us as Flow has evolved over the years and It means a lot to hear that the improvements we’ve made have made a real difference! I’ll be sure to pass your kind words on to Dale - he’ll really appreciate them! If you run into any more questions, please do let us know! We'll be here and more than happy to help!
Chef Jeni & Company
I was so impressed with the quick professional response from the support team. They made it so easy for me to fix my issue in just a few minutes and made sure to follow up to ensure things were working.
Reply from designer
Thank you for your lovely words about our support team - they pride themselves on their quick and detailed responses. If you run into any more questions, please do let us know. We'll be here and more than happy to help :)
glucaBAN
Flow is an outstanding theme — beautifully designed, intuitive to use, and exceptionally polished. The support from Dale has been nothing short of fantastic — fast, attentive, and refreshingly straightforward.
Reply from designer
Thank you so much for leaving such an amazing review! The entire team at Eight is delighted to hear that you're having such a pleasant experience with Flow, along with the Support that comes with it! Dale really is fantastic! I'll be sure to let him know how much of an impact he's had! If you run into any more questions, please do let us know! We're here and more than happy to help!
Solre Jewelry
Absolutely love this theme! The design is elegant, modern, and fits my brand perfectly. Special thanks to Dale from the support team — he responded quickly and even shared a screen recording that made everything easy to follow. As a first-time Shopify user, I truly appreciated his kindness and clear guidance. Highly recommend!
Reply from designer
Thank you so much for leaving such a heartwarming review! The entire team at Eight really appreciates it! Dale really does go above and beyond to streamline the first time-setup process! I'll be sure to let him know how much of an impact he's had! If you run into any more questions, please do let us know! We'll be here and more than happy to help!
