mikkaneo
Theme renders product images at excessively large default resolutions (e.g., 3840px) even when displayed much smaller. Although srcset is used, the fallback src and sizes often trigger oversized downloads, harming Core Web Vitals. Sizes does not match the grid layout. Properly scaled defaults and accurate sizes definitions would improve loading speed.
Reply from designer
Hello, and thank you for reaching out. The theme uses responsive images, so in most cases only the size needed for display should be loaded. If you’re seeing oversized images downloaded, please contact our Support team (https://bit.ly/2AWw5VA) with details so we can investigate further.
In Any Case
The last update did not fix the problem in the desktop menu, although it was been said it was. The drop down menu still disappear on hover. Please fix!!
Reply from designer
Hi, and thank you for your feedback. We’re sorry to hear the dropdown menu issue is persisting for you. In our testing, this problem no longer appears in the latest version. Please reach out to our Support team (https://bit.ly/2AWw5VA) so we can investigate your setup and help resolve the issue.
Bee & Blossom Keepsakes
updated version 3.3.0 no longer allows you to hover over drop down menus to choose your category. disappears as soon as you move away from the main menu item making it impossible for customers to choose their category. old version still works
Reply from designer
Thank you for posting your review. We are aware of the navigation issue in the most recent version of Pitch. We suggest reaching out to our Support team (https://bit.ly/2AWw5VA) as they can help get you connected with a Theme specialist who can assist with providing a couple of possible fixes to correct the issue.
Byony
page layout dosen't work at all
Reply from designer
Hey there! Thank you for the review. We would like the opportunity to assist you with the issue you're experiencing. Please reach out to our Support team (https://bit.ly/2AWw5VA) and provide additional details so they can help troubleshoot the issue.
