RainCaper
We had 3-4 final contenders for our Shopify 2.0 retheme, and I SO REGRET picking Testament. I do have dev access but am quite competent at pasting CSS. However, EVERY TIME I want to make a simple change myself, Testament blocks basic things and hard codes in absurd elements so I am trying CSS, then JSON, etc. I cannot disable their default chat, so it shows ON TOP of my HelpScout chat. 2/10 theme.
Reply from designer
Very surprised to receive this review as we can't see any prior emails to our support team. It sounds like you are running into issues when trying to change or add code. We don't have a chat module in the theme so it would appear that you have 2 different apps fighting for the same position on the screen which would be easy to rectify. We have reached out and hope to be given the chance to help
HUBBIQ
Great and responsive support received from Tiffany. She answered my questions about a theme customization I needed and offered some good options at a solution.
Reply from designer
Thank you for choosing our theme and for taking the time to share your experience. We are here to help if you need us.
Ivy & Olive Boutique
It works great for our store and Tiffany in support was amazing helping me fix something with my theme setup.
Reply from designer
Thank you for choosing our theme and for your kind review. We are always happy to help!
Tailgate Hats
The theme is great, the support is awesome. Highly recommended.
Reply from designer
Thank you for your kind review. We are happy to help and pleased to hear that you like the theme!